Privacy Policy
Last updated: 30 January 2026
At Lazy Sloth, your comfort matters — not just in what you wear, but also in how your data is handled. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe when you visit or shop on our website.
By accessing or using our website, you agree to the practices described below. If you don’t agree, please do not use the website.
1. Information We Collect
a) Information You Share With Us
When you place an order, create an account, or contact us, we may collect:
Name
Email address
Phone number
Shipping and billing address
Order and transaction details
This information helps us process orders, deliver products, and assist you with support.
b) Information Collected Automatically
When you browse our website, we may automatically collect:
IP address
Browser type and device information
Pages viewed and time spent
Website interaction data
This data helps us understand how our website is used and improve performance, design, and experience. This information does not personally identify you.
c) Cookies & Similar Technologies
We use cookies and similar tools to:
Remember your preferences
Keep your shopping experience smooth
Analyse traffic and usage patterns
You can control or disable cookies through your browser settings, but some features of the website may not work properly.
2. How We Use Your Information
We use your information to:
Process and ship orders
Communicate order updates and support queries
Improve our products, services, and website
Send important transactional messages
Share updates, offers, or promotions (you can opt out anytime)
We do not sell or rent your personal data to third parties.
3. Payments & Third-Party Services
Payments on our website are processed securely through trusted third-party payment gateways. We do not store your full card or banking details.
We may also use third-party tools for analytics, logistics, and customer support. These partners only receive information necessary to perform their services and are required to protect your data.
4. Sharing of Information
We may share your information only when necessary:
With delivery partners to fulfill orders
With service providers supporting website operations
To comply with legal obligations or law enforcement requests
In the event of a business transfer, merger, or acquisition, user information may be transferred to the new entity, subject to the same level of data protection.
5. Data Security
We use reasonable security practices and industry-standard measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential.
6. Data Retention
We retain your personal information only for as long as necessary to:
Provide services
Meet legal or regulatory requirements
Resolve disputes or enforce agreements
When no longer required, your data is securely deleted or anonymised.
7. Your Rights & Choices
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications
To make a request, email us at [support@lazysloth.com].
8. Children’s Privacy
Our website is intended for users aged 18 and above. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of the website means you accept the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, reach out to us at:
Email: support@lazysloth.com