Frequently Asked Questions
Join in for comfort that actually delivers — easy fits, everyday ease, and a community that gets it.
How long will delivery take to my pincode?
Delivery timelines depend on your location. Most orders are delivered within 3–7 business days. Exact delivery estimates are shown at checkout based on your pincode.
What is Lazy Sloth’s cancellation policy?
Orders can be cancelled only before they are shipped. Once shipped, cancellations are not possible.
What is your Returns / Exchange policy?
We offer returns or exchanges within 30 days of delivery, provided the product is unused, unwashed, and in its original packaging.
For hygiene reasons, innerwear that has been worn or washed is not eligible for return.
How do I know my order went through?
If you received an order confirmation email or message, you’re good. No confirmation = no order. Simple.
What if my package is lost during shipping?
If your package is lost during shipping, please notify our customer support team right away. We’ll work with the carrier to investigate the issue and, if necessary, either send a replacement or provide a full refund based on your preference.
Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale and bulk purchasing options for businesses or large orders. To learn more, visit our wholesale section or contact our sales team directly. We provide customized pricing, discounts, and special offers based on the volume of your purchase.